What the Font?

Monday, June 24, 2013

Last week Adobe released all new versions of their software, among them Photoshop and InDesign. I only recently got into InDesign when I had to create a demo iPad app for a mobile project at work. I loved how I could pick up just the relevant functions I needed from watching many of the how-to videos available at the Adobe TV and Lynda.com sites. Now that the project at work is finished, I can go back and learn everything I can form the beginning--and that's where I ran into a big problem. InDesign CC would crash on startup--every time. The splash screen would come up and sometimes the menu bar, but then--BAM, crash!
Apparently I wasn't the only one having this problem; I found a long thread on this in the Adobe Support Forum. Most people were able to resolve the issue, which seems to point back to certain Fonts as the offender, by removing fonts and adding them back in. Here's what worked for me:

  • Create a temporary folder on your desktop (or wherever you choose). I named mine Temp Fonts
  • Create another folder and call it bad fonts
  • Move all fonts from your system fonts folder to Temp Fonts
    • on a Mac that's [harddrive]>Users>[your username]>Library>Fonts
    • on a PC  that's C:\windows\fonts 
  • Move small groups of fonts back to the system fonts folder 
  • Start InDesign
  • If it comes up without crashing, close it and
  • Copy another group of fonts
  • Repeat
  • If InDesign crashes, move the group back to the temp folder and try a smaller group 
  • Move any bad fonts to the Bad Fonts folder
  • TaDaa--that's it
I know it's a bit tedious and annoying, especially since all the fonts seemed to work fine in CS6, but at least this will get you back to a working program instead of waiting for a fix from Adobe, which of course we'll still want, right? Sooner would be nice, though.
Try this method and see if it works for you. If you still can't get it to start without crashing, keep checking the Adobe Support Forums to see what others have tried.
My bad fonts turned out to be these two:
  • Impact Label Reversed.ttf and 
  • IthornĂ¢t.ttf
If this worked for you, please share the offending font names in the comments.

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